Application of our privacy statement
This website is being operated and maintained by Rock Agency on behalf of the Department of Jobs, Skills, Industry and Regions (the Department).
This privacy statement applies only to this website and is consistent with the Department’s privacy policy.
The Department’s privacy policy is available from the Privacy Officer.
Privacy Officer
Department of Jobs, Skills, Industry and Regions
GPO Box 4509
Melbourne, VIC, 3001, Australia
Email: [email protected]
In this privacy statement the term ‘personal information’ is information or an opinion that is recorded in any form, whether true or not, about an individual whose identity is apparent or can reasonably be ascertained. This is defined in section 3 of the Privacy and Data Protection Act 2014.
This Act is the legislation that regulates our collection and handling of personal information.
Detailed information about the Act is available from the Office of the Victorian Information Commissioner.
It is intended that our website can be used anonymously. However, for some functions, the collection of personal information is necessary or unavoidable. You will know if we are collecting personal information from you because you will be requested to provide it.
The website is operated and maintained by Rock Agency on behalf of the Department.
The privacy policy of Rock Agency can be viewed below:
Rock Agency Privacy Policy
Any personal information collected will only be used for the purposes for which it was collected. We will not disclose your personal information to a third party, including other state institutions and authorities, except if required by law or other regulation.
Personal information will be handled in accordance with the following legislation:
We commit to treating any personal information provided by you as confidential and only for the purposes indicated. They include but are not limited to the following services:
This form is to be used to register you to the Get Active Victoria initiative. When you register, your personal information will be used to provide you with fitness tools and resources, email updates, tips and advice as part of Get Active Victoria.
Our website provides forms to contact us for queries regarding Kids Vouchers and All Other Enquiries, which may include technical issues. On this page we collect your name and contact details, as well as information relating to your query. The personal information will be used to respond to your query.
We use third-party vendors to provide online communication services for newsletter services. In subscribing to the newsletter, you are providing us with personal information, which will only be used to provide you with a subscription to our newsletter.
You can unsubscribe at any time and your email address will be moved to a ‘do not contact’ email database. To do this, click on the unsubscribe link within each email or newsletter you have subscribed to. You can resubscribe at any time by using the appropriate subscription form on the website.
Subscriptions supported by third-party vendors only share details with us to assist with managing delivery, technical issues and the prevention of fraud or security issues.
Here is the privacy policy of the third-party we use:
Campaign Monitor privacy policy
If you engage with us using social media channels such Facebook or Instagram, you should be aware of the following:
Here are the privacy policies for some of the social media channels and tools used:
You may request access to any personal information that we may have collected about you. You may also request correction of your personal information if it is not accurate, complete, or up to date. The Victorian Information Commissioner recommends that the appropriate means to access and correct information held by government departments is in accordance with the Freedom of Information Act 1982.
However, there are situations where it will not be appropriate to provide such access and you will be required to make a formal request under the Freedom of Information Act 1982, for example where providing access would compromise the privacy of another person.
The Freedom of Information Officer may be contacted using the details below:
Freedom of Information Officer
Department of Jobs, Skills, Industry and Regions
GPO Box 2392
Melbourne, VIC, 3001, Australia
Email: [email protected]
Our website uses cookies to make your experience of the website easier and more efficient. A cookie is a small data file placed on your hard drive by the web page server. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address. Note that the cookie will remain on your computer as a record for future visits to this website.
You can configure your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser or deleting all cookies from your computer if required.
Our website uses Google Analytics 4 (GA4), a web analytics service provided by Google, Inc. (Google). GA4 uses cookies, which are text files placed on your computer, to help analyse how people use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Your IP address is automatically anonymised which means your full IP address is not stored.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information, please visit the Google Privacy Center.
A web beacon is a small graphic image that is placed on a page or in an email which is used to understand the behaviour of the user. They are related to both clickstream data and cookies. When the HTML code for the Web beacon points to a site to retrieve the image, at the same time it can pass along information such as the IP address of the computer that retrieved the image, the time the Web beacon was viewed and for how long, the type of browser that retrieved the image and previously set cookie values.
Web beacons are used on this site for statistical purposes only, and no attempt will be made to identify you or your browsing activity.
Our website uses Google Signals, which is a feature of Google Analytics that allows for enhanced cross-device tracking and reporting by leveraging signed-in user data from various Google services. If you have enabled personalised advertising in your Google account, Google will be able to prepare data models and reports on website habits, which is used to provide aggregated and anonymised insights into users’ cross device behaviours.
We cannot guarantee uninterrupted or error-free functions of this site. In addition, we are not responsible for the propagation of viruses or other harmful components transmitted from this site or any other third-party sites.
We recommend that you have updated virus protection software on all devices.
Last updated: July 9, 2025 at: 5:27 pm
