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FAQs

Get answers to the most common questions.

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What is the Get Active Kids Voucher program?

The program will deliver up to 100,000 vouchers to eligible Victorian children and young people, assisting families with the costs of participation in sport and active recreation activities.

The program will encourage children to re-engage or to participate for the first time in new activities by reducing the cost of participation which can be a significant barrier to participation.

The program will be delivered in a targeted way to support families facing the greatest cost pressures to participation in sport and active recreation.

Who is involved in this program?

Sport and Recreation Victoria are partnering with Services Victoria to deliver the Get Active Kids Voucher program.

FAQs for Applicants

Can I apply for a Voucher?

To apply you must be:

  • the parent and/or legal guardian of an eligible child
  • the holder of a valid Australian Government Health Care Card or Pensioner Concession Card with named dependants, and
  • the holder of a valid Australian Government Medicare card with named dependants.
Is my child eligible for a Voucher?

To be eligible your child/dependant must be:

  • aged 0 to 18 years at the time of application.
  • a resident in Victoria
  • named on a valid and issued (at the time of your application) Australian Government Health Care Card or Pensioner Concession Card, and
  • named on a valid Australian Government Medicare card.

FAQs for Activity Providers

Is my club/organisation eligible to take part in the Voucher program?

To be an activity provider, your organisation must be non-government and:

  • Be an incorporated entity registered with the appropriate regulator.
  • Possess an active Australian Business Number (ABN).
  • Be affiliated to a Sport and Recreation Victoria recognised Victorian State Sporting Association (SSA) or Victorian State Sport and Active Recreation Body (SSARB).

Local Government Authorities and facilities managed by Alpine Resorts Victoria are also eligible to register to participate in the Program.

You also need to meet and maintain the Conditions of Registration that apply at the time of registration and will apply for the duration of the Program.

See the Program Guidelines for more information.

What if my club or organisation is not incorporated?

An application can be submitted by an auspice organisation (e.g. a state association or league).

The auspice organisation must:

  • Meet all eligibility and conditions of registration on behalf of the registered provider undertaking the services
  • Submit the application and agree to the terms and conditions.

Contact the team at [email protected] to discuss auspice arrangements.

How do I know if my club is affiliated?

See the Program Guidelines for a list of recognised organisations to find out if your club, activity, or program is affiliated with a Victorian State Sporting Association or Victorian State Sport and Active Recreation Body that is recognised by Sport and Recreation Victoria.

What activities/sports are eligible?

Organised sport, active recreation activities and outdoor recreation programs including camps are eligible if the activity is:

  • delivered to children and young people aged 0 years to 18 years
  • a minimum of four sessions in duration
  • offered at the same costs to other participants, and
  • delivered by a registered Get Active Kids activity provider that is affiliated with the appropriate Sport and Recreation Victoria recognised Victorian State Sporting Association (SSA) or Victorian State Sport and Active Recreation Body (SSRB) for that activity.

REGISTRATION

What information will I need to register as an activity provider?

Registration is quick, easy and will only take a few minutes.

All applications must provide:

  • Organisation details including organisation name, address and contact details
  • Type of organisation and Incorporation Number
  • Australian Business Number (ABN)
  • Your name and role within the organisation
  • Your email address and contact phone number
  • A copy of certificate of currency of your organisation’s public liability insurance.
  • Organisation bank account details.

You must be authorised by your organisation to make the application.

If your club or organisation requires an auspice, they must apply on your behalf, redeem the vouchers and ensure the funds are used as specified in the application and in accordance with the terms and conditions.

See the Program Guidelines for more information.

Why can’t I find my State Sporting Association (SSA) on the list?

Some SSAs have been removed from the list as they are taking on state-wide responsibility for the redemption of vouchers. Clubs affiliated with the following organisations no longer have to register individually as an activity provider:

  • AFL Auskick Centres
  • Basketball Victoria
  • Girl Guides Victoria
  • Scouts Victoria

Please contact your SSA for more information.

How long does it take for my registration to be assessed once submitted?

Registrations can take up to 20 business days for Sport and Recreation Victoria to assess and let you know if you’re successful.

Why do we need to register to be an activity provider?

If you register to become a Get Active Kids activity provider, you will be able to accept Get Active Kids vouchers valued up to $200.

You can attract more participants to your club as well as help families facing financial barriers get their kids into your local sport or activity.

The registration process also ensures that activity providers comply with the relevant child protection, governance, and insurance requirements to protect participants.

Can we increase our fees to maximise our reimbursement?

No. The Program is designed to reduce the cost barriers for children to participate in sport and active recreation. It is a responsibility of registration that no differential pricing in membership exists between children approved for Get Active Kids Vouchers and other participants.

Can I include uniform or equipment costs?

Yes. You can include uniform or equipment costs (such as mouthguards or other safety equipment) as long as:

  • It is a necessary item in order for the participant to take part in the activity
  • The cost of the item/s is included in the same transaction as the registration

ACCEPTING AND REDEEMING VOUCHERS

What expenses can be claimed on a voucher?

Vouchers can only be used to cover the cost of membership/registration.

A participant has presented a voucher to my club, what do I do?

Participants can only present their voucher to the registered Get Active Kids activity provider that they nominated when applying for the voucher. Each voucher is valued up to $200 per eligible child.

  • Check that you are the activity provider named on the voucher.
  • You can log in to the Activity Provider Portal to check that the voucher code is valid.
  • Reduce the participant’s memberships fees by up to $200 at the time of registration.
  • Redeem the voucher through the Activity Provider Portal to receive your reimbursement.
How many vouchers can my club redeem?

There is no limit to the number of vouchers your club can redeem. Each eligible child can receive one voucher.

How do I redeem a voucher?
  • The parent/guardian of an eligible child will give you the approved voucher code when registering at your club or organisation.
  • You will reduce the child’s membership or registration fees by up to $200.
  • Log into the Activity Provider Portal to validate and redeem the voucher by entering the code and name of the participant.
  • You will be reimbursed by the Department.
How long does it take to receive payment?

Reimbursement will occur within 30 days of vouchers being approved for payment.

How long do I have to redeem my vouchers?

Vouchers must be redeemed by the activity provider between 21 March 2022 to 14 June 2022.

The activity provider is responsible for redeeming the voucher as soon as possible to receive payment.

Can we use more than one voucher?

No. The program is limited to one voucher per membership/registration. Any amount over $200 must be paid by the participant or other source.

CONTACT

If you have questions or require further support, contact the Get Active Kids Voucher Program Team.
Phone: 1800 325 206 for the cost of a local call (except from mobile phones)
Email: [email protected]
Monday – Friday, 9am – 5pm (except public holidays)

Last updated: May 3, 2022 at: 1:58 pm