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Teams FAQs

How do teams work within Get Active Victoria?

Get Active Victoria lets you create or join a team online with family, friends and colleagues. When you join a team you can see how much activity your team mates are doing and encourage each other, or even hold each other accountable to a goal.

How do I start a team?

Log in to Get Active Victoria and go to TEAMS in the navigation bar and select Manage. Create your team.

How many teams can I create?

You can create up to five teams.

How many people can join a team?

There is no limit on the number of people who can join a team.

How do people join a team?

There are two ways:

  • Be invited by a team owner. Anyone who creates a team can invite people to join their team. Go to Manage Teams, scroll down to Manage Your Teams and click Edit. You can invite someone using their email address or their Get Active Victoria username. Anyone you invite who already has an account will receive an email asking them to join your team – they can accept your invitation when they login. Anyone you invite who doesn’t have an account will receive an email with your Team ID and instructions to create an account.
  • Ask to join a team. If you already have an account and know the Team ID of the team you want to join, you can log in, head to TEAMS, choose Manage and enter the Team ID under Request To Join A Team. The team owner will receive an email letting them know that you have asked to join their team. The team owner needs to login and accept your request.
How do children join a team?

If a child is 12 or older and has an email address, they can open their own account and then join a team. See How do people join a team?

If a child is under 12 or doesn’t have an email address, they can be added to an adult’s account (such as a parent or teacher). A teacher should get permission from a parent or guardian before adding a child.

How do I add a child to my account?
  1. Log in and go to PROFILE in the navigation bar. You can add a child to your account under Add Account Members. You can add up to 50 people to your account.
  2. When you add a child to your account they will be given a unique username. Share this username and your password with your child.
  3. Your child can then login and ask to join a team. They will need the unique Team ID number of the team they want to join. See How do people join a team? for information about how to ask to join a team.
How many teams can I join?

You can join up to five teams.

I’ve set up a team, what next?

When your team is set up, and your team members have joined, use the Activity Tracker to log activity and track your team’s progress.

Can I delete a team I’ve created?

Yes, but deleted teams cannot be recovered.

If I've added people into my team, but later decide to delete this team, will I be deleting their accounts?

No, deleting a team does not delete the individual accounts of each team member – this also applies to account members registered under your account.

I’m on the Teams page, but I can’t see 'Manage Teams'. Why?

If you’ve been added to someone else’s account (usually because you’re under 12 or don’t have an email address) you’re unable to create or manage a team. You can still join up to five teams.

How do I add activity for my entire team?

If you set up a team, you can add activity for the entire team.

  1. Head to TRACKER in the navigation bar
  2. Add the activity
  3. Under ‘Assign to Team Members’, choose the name of the team. The activity type and time will be assigned to every member of the team.

Last updated: January 3, 2023 at: 12:12 pm